The Online Waiter - Online Ordering Solutions for Restaurants and Takeaways

What The Online Waiter Costs ...

Our prices are detailed in full here. There are no hidden extras

We can quickly get you up and running with a professionally
designed online-ordering website for only £499.00


LunchQ online ordering for sandwich bars

Great value professional websites

We will create you a full online ordering website with you own unique design and lots of great business-boosting features for only £499.00. From that point onwards, if your website doesn't bring in any business for you then it wont cost you a penny.

Running costs

We charge a flat fee of £1.00 +VAT for each order that the website brings in. Each order is automatically faxed to your fax machine within seconds of the customer completing his online order. If no customers place orders then you pay nothing.

Extra design time

Our standard sites are pretty good looking and will suit most people's needs, but if you're looking for something really special, perhaps some animation (Macromedia Flash) on your web site, or if you need a site that is more complex than our standard website (perhaps you need a website for a chain of restaurants for example) then you can buy some extra design time from one of our programmers and graphic artists. We charge sensible and competitive rates for such work... please call our helpdesk to discuss your requirements and we can provide you with a written quote.

Website administration costs

Once your website is up & running, you can (if you like) administer many parts of it using your online administration console. If you'd rather we made changes for you, then we may charge for this work. We will make infrequent minor changes free of charge, but we will charge for administration tasks that will take us longer than five or ten minutes... please call our helpdesk to discuss your requirements and we can provide you with a written quote.

Credit card transactions

Your site can take payment from your customers via debit and credit cards when they place their orders. This service is optional and you pay no additional charges for it should you choose to use it. The services uses our NatWest Streamline merchant accounts, and the customers funds initially go into those accounts when the food is paid for. We will settle our account with you on the first day of each month via a cheque or bank transfer. More frequent payments can be arranged for an additional small administration charge.

There are obviously costs involved in handling each card transaction, and these costs are passed onto you when your customers pay for their meal using a card. The customer is given a choice when they checkout between paying when they collect their meal from you, or by paying online.

We can also integrate with your own merchant account if you wish, but setup and running costs can be expensive. Please contact the helpdesk if you wish to discuss this.


The Online Waiter